Core Team
Mark Greenfield
Mark is a director of Healthskills, and his primary focus is in outcome-based facilitation, development of high-performing teams and leaders, and coaching individuals to tap into some of their unlimited potential. Clients describe his style as dynamic and enthusiastic, driven by a belief that personal development should be fun and that individuals can achieve much more in a highly interactive, goal-focused environment.
He has enjoyed over twenty years working with healthcare professionals; initially in business management and leadership development within the pharmaceutical industry, and since 2000, working directly with individuals in the NHS at all levels, with clinicians, managers and multi-disciplinary teams.
Mark uses many tools in his work with clients: he is a diploma-qualified coach, trained in step I and II of the Myers Briggs Type Indicator and an approved facilitator of both the Aston Team Performance Inventory and the NHS Leadership Qualities Framework.
Ann Hepworth
In a career spanning 17 years in the NHS, Ann worked in a variety of organisations developing her skills as an organisational development consultant/change manager. This included roles developing leaders and teams in acute, primary and tertiary organisations, roles in Regional Office and the Modernisation Agency supporting organisational change and roles in strategic health authorities supporting performance development.
In 2006, Ann left the NHS and has worked successfully as an interim manager and consultant for a range of organisations, including the Department of Health. As a Director of Healthskills, Ann uses her expertise in Board development, World Class Commissioning, determining strategy and managing complex and dynamic change with a variety of our key clients.
Ann’s enthusiastic style encourages a participative approach to change and development. She uses a range of tools to gather data and intervene effectively in systems and applies her knowledge of organisational design to create a positive impact on groups.
Mary Holmes
Mary has worked with Healthskills since its inception. She has worked at senior levels in both public and private sector organisations and is passionate about creating vibrant environments in which people can develop and deliver positive results. While working in a major teaching hospital she led personal and organisational change, facilitated public engagement and encouraged organisational involvement in a range of diversity issues.
Mary’s portfolio of personal and leadership development with a wide range of clients includes coaching to maximise personal achievements; working with new and also dysfunctional teams to enhance performance; development programmes designed to deliver organisational change; support to individuals challenged to adopt new ways of working. Mary is an Ashridge Accredited Coach and a Member of the Association of Coaching.
Paul King
Paul joined Healthskills in August 2007 having spent 18 years working within the NHS either directly, or as an Account Manager and Service Change lead within the private sector. His interests are focused mainly on transformational change, the effects of behaviour within organisations, working with dysfunctional teams and promoting the use of information and process improvement.
Paul is an experienced facilitator and project manager having successfully led and implemented new technology, new systems, new infrastructure and redesigned roles for evolving and changing organisational models. Between 2000 and 2003 he introduced a standardised approach to the use and collection of morbidity information within general practice across a whole health authority area, the work being nationally recognised. He has also facilitated patient pathway redesign using LEAN thinking across a whole Mental Health and Acute Trust in support of their foundation trust integrated business plan.
Paul is a qualified project manager, manager and facilitator and is level A qualification in psychometrics.
Charles Marshall
Charles is a Director of Healthskills and is engaged primarily as a consultant, trainer and facilitator working with groups of healthcare professionals in the NHS and the Pharmaceutical industry.
With an academic background in Psychology and Economics, Charles has over twenty years experience working as a senior business manager. A great deal of this work has centred upon the development of leadership within organisations and the creation and maintenance of effective teams.
Highly influenced by modern management ideology, his main focus is on leadership and personal development, and how this can drive performance and achievement by the development of successful leadership strategies and empowering attitudes.
Charles is a qualified coach at Diploma level, an NLP Practitioner and accredited HBDI profile administrator.
Anne Tofts
Anne is Managing Director and a founder of Healthskills. She is primarily involved in working with the boards and senior teams of healthcare organisations on strategy and leadership development. Anne has also been asked to facilitate whole system events including engagement events with Lord Darzi and David Nicholson.
With over 25 years experience in the NHS including in a hospital based operational role and 6 years at the Department of Health, Anne brings an in-depth understanding of management and leadership issues. Perhaps her most challenging role was as regional director for organisational development in South East Thames supporting the implementation of NHS Trusts.
Anne has a particular interest in working with clinicians on leadership Issues, identifying the benefits and issues that will engage them to achieve real and lasting change in organisations and service provision.
Our Client Support team
Our talented client support team ensure that we are responsive to our client needs and requests and maintain a high standard of delivery and presentation.
Lucie Lee manages client projects and leadership programmes from the moment that we frame a proposal to the final day of delivery and evaluation. An important part of her role is to maintain regular communications with all of our clients and programme participants.
Tess Knight ensures that all of our team can function efficiently and effectively wherever we need to be in the UK; a logistical challenge at times with a team working throughout the country.
Adi Jefferies is our highly talented Web and Graphics Design Manager and is the creative brain behind our presentations.
